Weather-Related CPA Exam Site Closures: Everything You Need to Know

When you wake up on exam day, one of the last things on your mind may be the first thing to keep you from taking the CPA Exam: the weather. No matter the time of year, bad weather can whip up and jeopardize your testing appointment despite all of your preparations. While you can’t know what the weather will be like when you schedule your appointment, you can know what to do if inclement weather causes your appointment to be canceled. Here is the information you need if you experience a weather-related CPA Exam site closure.

Learning About Weather-Related CPA Exam Site Closures

Whether it be rain, hail, lightning, ice, or snow, weather that endangers lives and thwarts travel can force Prometric testing centers to close and render all of the day’s appointments canceled. In the event that any appointments are canceled, Prometric’s Outbound Team will contact all affected candidates. The team will email you within 24 hours of your testing center’s closure. Therefore, you can count on them to notify you if your appointment has become a victim of hostile weather.

If you have not yet received an email but are suspicious that a foreboding forecast will affect your testing appointment, you can check the status of your test center by visiting the Site Closure page on Prometric’s website. This page lists all of the testing centers that will be closed and when, so you can use it to stay up to date on your testing center’s situation. When applicable, the list features several days’ worth of closures and always includes the test center ID. The Outbound Team will get in touch with you as soon as they can, but if you have not been contacted within 24 hours of your appointment and your testing center does appear on the closure list, you should email Prometric directly at pro.globalcandidateservices@prometric.com.

Rescheduling Appointments After Weather-Related CPA Exam Site Closures

If your test center is closed due to weather, you will be able to reschedule your appointment within the time remaining on your Notice to Schedule (NTS). NASBA’s Candidate Care Department is available to assist all affected candidates in the rescheduling process, so if you need assistance or require an extension of your NTS in order to reschedule, you can reach out to the Candidate Care Department at candidatecare@nasba.org.

While you will have the opportunity to reschedule your appointment, NASBA has made it clear that testing windows will not be extended for the sake of weather-related CPA Exam site closures.

Making Appointments in the Absence of Weather-Related CPA Exam Site Closures

If inhospitable weather has not coerced your testing center to close, then you must try to make your appointment so long as your own safety and well-being are not imperiled in the process. However, if safety concerns, travel issues, outages, etc. do prevent you from keeping your appointment, you must contact NASBA by emailing the Candidate Care Department. Include the following information in your email:

  • Your name as it appears on your NTS
  • The name of the section and the section ID number printed on the NTS
  • Your appointment date
  • The test center location
  • A detailed outline of the circumstances that prevented you from attending your appointment
  • Documentation of the weather conditions in the affected area (a weather report or a travel advisory)
  • The current NTS expiration date

Again, if you provide the Candidate Care Department with these details, they will work with you to reschedule your appointment.

Extending Your Studies After Weather-Related CPA Exam Site Closures

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