GLEIM Guarantees

Gleim Premium
CPA Review System
Guarantee

Premium BSDO

Simple, Complete Coverage

We want you to feel at ease with your purchase, and to assure you that Gleim will support you in your exam preparation efforts. Therefore:

  • As long as you are preparing for and taking the CPA exam sections for which you purchased the Gleim Premium CPA Review System, we will ensure that you have current Access Until You Pass™. Your electronic material will update automatically in the event of content changes or a new edition, and we'll ship you the new edition book for only the cost of shipping.
  • If you follow the Gleim "suggested steps" detailed in our Premium CPA Review System, are unsuccessful in passing the exam, and are not satisfied with the System, we will refund your purchase price paid for the applicable sections. You must request this refund within 18 months of your purchase.
  • Take up to 30 days from the date of purchase to thoroughly review the entire first study unit of the System. If you are not satisfied for any reason, we will refund your purchase price for the System, or for the portions of the System that you return to us. This offer does not apply once you have gone beyond using the first study unit in the System, or if you did not purchase the System directly from Gleim.

Gleim Traditional
CPA Review System
Guarantee

Traditional BSDO

The Traditional Gleim 3-Part Coverage

1

Gleim CPA Review System Replacement Guarantee

We GUARANTEE that all components of the Gleim CPA Review System will remain current for at least 18 months from your purchase date. If Gleim releases a new edition for any exam section you have purchased but not yet passed within 18 months, you may qualify to receive complimentary replacement books for only the cost of shipping and handling. Your CPA Test Prep, CPA Gleim Online, Simulation Wizard, and Exam Rehearsals will update automatically, and you will be able to download the updated Audio Review at no cost. See below for conditions and details.

Conditions

  • The Gleim CPA Review System Replacement Guarantee is only available for customers who purchased the Review System directly from Gleim.
  • To qualify for replacement materials, you must:
    • Have purchased the Gleim CPA Review System, either one section at a time or as a four-section set, within the last 18 months directly from Gleim.
    • Have not sat for or have not passed the exam section(s).
    • Contact your Personal Counselor to verify shipping information and that you are receiving the correct edition.

2

Gleim CPA Review System Money-Back Guarantee

We GUARANTEE you will PASS the CPA exam on your first sitting using Gleim CPA Review System. If you do not pass the CPA exam section(s) for which you have purchased the Gleim CPA Review System, you will receive your choice of either a refund or unlimited Continued Access to all online components of the Gleim CPA Review System until you pass. See below for conditions and details.

Conditions

  • The Gleim CPA Review System Money-Back Guarantee is not applicable to those using Gleim as part of a Professor-Led Review.
  • The Gleim CPA Review System Money-Back Guarantee is only valid for up to 9 months from date of purchase.
  • The Gleim CPA Review System Money-Back Guarantee is only available to customers who purchased the Review System directly from Gleim.
  • To qualify for the Money-Back Guarantee, you must:
    • Contact your Personal Counselor by phone (International candidates are not required to contact their Personal Counselor by phone. They must contact their Personal Counselor by email.) before completing no more than two of the Gleim Online study units (sooner is better).
    • Set up a study plan in the Gleim Study Planner in your Personal Classroom before completing no more than two of the Gleim Online study units.
    • Complete 90% of the CPA Gleim Online study units in their entirety before sitting for the corresponding section(s) of the exam. This requirement can be satisfied by completing either 90% of each Gleim Online instructional element for all study units or by completing 90% of the Gleim Online study units in their entirety.
    • Complete 90% of each question type in Gleim Online. This includes multiple-choice, true/false, and simulation or written communication questions.
    • Sit for the purchased section(s) within 9 months of your purchase date.
    • Submit your grade report within 30 days of receipt.

3

Gleim CPA Continued Access Guarantee

We GUARANTEE that you will PASS the CPA exam on your first sitting using Gleim CPA Review System. If you do not pass the CPA exam section(s) for which you have purchased the Gleim CPA Review System, you will receive unlimited Continued Access to all online components of the Gleim CPA Review System until you pass. Additionally, these online components will remain current for at least 18 months from your purchase date. See below for conditions and details.

Conditions

  • If you have to retake any part(s) and you choose the Gleim CPA Continued Access Guarantee, you must provide proof of current exam registration to qualify to have your course(s) extended past your original 18 months of access.
  • Candidates who purchased the Gleim CPA Review System and choose the Gleim CPA Continued Access Guarantee do not also qualify for the Gleim CPA Review System Money-Back Guarantee.
  • Continued Access will be provided on a per-section basis.
  • To qualify for Continued Access, you must:
    • Contact your Personal Counselor by phone (International candidates are not required to contact their Personal Counselor by phone. They must contact their Personal Counselor by email.) before completing no more than two of the Gleim Online study units. Those using Gleim through a Professor-Led Review are not required to contact a Personal Counselor to qualify for this guarantee.
    • Set up a study plan in the Gleim Study Planner in your Personal Classroom before completing no more than two of the Gleim Online study units.
    • Complete 90% of the CPA Gleim Online study units in their entirety before sitting for the corresponding section(s) of the exam. This requirement can be satisfied by completing either 90% of each Gleim Online instructional element for all study units or by completing 90% of the Gleim Online study units in their entirety.
    • Complete 90% of each question type in Gleim Online. This includes multiple-choice, true/false, and simulation or written communication questions.
    • Sit for but fail to pass the purchased section(s) within 18 months of your purchase date.
    • Submit your grade report within 30 days of receipt.