Accounting
800.874.5346
CPA CIA CMA EA RTRP CE/CPE Students Professors

GLEIM offers 3 types of Guarantees!

Please read each Guarantee carefully and note the requirements and the details.
Note especially which products must be purchased to be eligible for each Guarantee.

You must purchase a Review System to qualify for any guarantees!*

* With the exception of the Continued Access Guarantee.

The Review System consists of CPA Review books, CPA Test Prep, Audio Review, Gleim Online, Simulation Wizard, and Exam Rehearsals™.

1 – Gleim CPA Review System Replacement Guarantee

We GUARANTEE that all components of the Gleim CPA Review System [whether purchased one section at a time (AUD, BEC, FAR, or REG) or as a four-section set (AUD, BEC, FAR, and REG)] will remain current for at least 18 months from your purchase date. If Gleim releases a new edition for any exam section you have purchased but not yet passed within 18 months, you may qualify to receive complimentary replacement books for only the cost of shipping and handling. Your CPA Test Prep, CPA Gleim Online, Simulation Wizard, and Exam Rehearsals will update automatically, and you will be able to download the updated Audio Review at no cost. See below for conditions and details.

Conditions

  • Replacement materials will be provided on a per-section basis.
  • The Gleim CPA Review System Replacement Guarantee can only be used for the purchases of the Gleim CPA Review System. No product that was purchased separately qualifies for Product Replacement.
  • The Gleim CPA Review System Replacement Guarantee is only available for customers who purchased directly from Gleim.
  • To qualify for replacement materials, you must:
    • Have purchased the Gleim CPA Review System (which consists of books, CPA Test Prep, Audio Review, Gleim Online, Simulation Wizard, and Exam Rehearsals) either one section at a time or as a four-section set within the last 18 months directly from Gleim.
    • Have not sat for or have not passed the exam section(s).
    • Contact your Personal Counselor to verify shipping information and that you are receiving the correct edition.

2 – Gleim CPA Review System Money-Back Guarantee

We GUARANTEE you will PASS the CPA exam on your first sitting using Gleim CPA Review System, which consists of books, CPA Test Prep, Audio Review, Gleim Online, Exam Rehearsals, and Simulation Wizard. If you do not pass the CPA exam section(s) for which you have purchased the Gleim CPA Review System, you will receive your choice of either a refund for CPA Gleim Online or unlimited Continued Access to all online components of the Gleim CPA Review System until you pass. See below for conditions and details.

Conditions

  • The Gleim CPA Review System Money-Back Guarantee is not applicable to those using Gleim as part of a Professor-Led Review.
  • The Gleim CPA Review System Money-Back Guarantee is only valid for up to 9 months from date of purchase.
  • The Gleim CPA Review System Money-Back Guarantee is only available to customers who purchased directly from Gleim.
  • If you choose the Gleim CPA Review System Money-Back Guarantee option, your refund is the cost of the Online course as an itemized, discounted component of the Gleim CPA Review system only.
  • The Gleim CPA Review System Money-Back Guarantee is only available for customers who have purchased the Gleim CPA Review System, which consists of books, CPA Test Prep, Audio Review, Gleim Online, Exam Rehearsals, and Simulation Wizard.
  • Candidates who purchased the Gleim CPA Review System and choose the Gleim CPA Review System Money-Back Guarantee do not also qualify for the CPA Gleim Online Continued Access Guarantee.
  • To qualify for the Money-Back Guarantee, you must:
    • Contact your Personal Counselor by phone (International candidates are not required to contact their Personal Counselor by phone. They must contact their Personal Counselor by email.) before completing no more than two of the Gleim Online study units (sooner is better).
    • Set up a study plan in the Gleim Study Planner in your Personal Classroom before completing no more than two of the Gleim Online study units.
    • Complete 90% of the CPA Gleim Online study units in their entirety before sitting for the corresponding section(s) of the exam. This requirement can be satisfied by completing either 90% of each Gleim Online instructional element for all study units or by completing 90% of the Gleim Online study units in their entirety.
    • Complete 90% of each question type in Gleim Online. This includes multiple-choice, true/false, and simulation or written communication questions.
    • Sit for the purchased section(s) within 9 months of your purchase date.
    • Submit your grade report within 30 days of receipt.

3 – Gleim CPA Continued Access Guarantee

We GUARANTEE that you will PASS the CPA exam on your first sitting using either (a) Gleim CPA Review System, which consists of books, CPA Test Prep, Audio Review, Gleim Online, Exam Rehearsals, and Simulation Wizard or (b) Gleim Online when purchased as an individual component. If you do not pass the CPA exam section(s) for which you have purchased the Gleim CPA Review System or Gleim Online, you will receive unlimited Continued Access to Gleim Online and/or all online components of the Gleim CPA Review System until you pass. Additionally, CPA Gleim Online [whether purchased one section at a time (AUD, BEC, FAR, or REG), as a four-section set (AUD, BEC, FAR, and REG), or as part of the Gleim CPA Review System] will remain current for at least 18 months from your purchase date. See below for conditions and details.

Conditions

  • If you have to retake any part(s) and you choose the Gleim CPA Continued Access Guarantee, you must provide proof of current exam registration to qualify to have your course(s) extended past your original 18 months of access.
  • If you purchased a Gleim CPA Review System, all components will be extended until you pass the exam as long as you meet the specified conditions. If you did not purchase a Gleim CPA Review System, only your Gleim Online is eligible for extension.
  • Candidates who purchased the Gleim CPA Review System and choose the Gleim CPA Continued Access Guarantee do not also qualify for the Gleim CPA Review System Money-Back Guarantee.
  • Continued Access will be provided on a per-section basis.
  • To qualify for Continued Access, you must:
    • Contact your Personal Counselor by phone (International candidates are not required to contact their Personal Counselor by phone. They must contact their Personal Counselor by email.) before completing no more than two of the Gleim Online study units (sooner is better). Those using Gleim through a Professor-Led Review are not required to contact a Personal Counselor to qualify for this guarantee.
    • Set up a study plan in the Gleim Study Planner in your Personal Classroom before completing no more than two of the Gleim Online study units.
    • Complete 90% of the CPA Gleim Online study units in their entirety before sitting for the corresponding section(s) of the exam. This requirement can be satisfied by completing either 90% of each Gleim Online instructional element for all study units or by completing 90% of the Gleim Online study units in their entirety.
    • Complete 90% of each question type in Gleim Online. This includes multiple-choice, true/false, and simulation or written communication questions.
    • Sit for but fail to pass the purchased section(s) within 18 months of your purchase date.
    • Submit your grade report within 30 days of receipt.

website feedback Questions or Comments?