Contact Us : 800.874.5346 | International: +1 352.375.0772
Contact Us : 800.874.5346 | International: +1 352.375.0772

Coronavirus Update

A Message from Dr. Gleim

As the effort to contain the COVID-19 virus continues, Gleim is dedicated to ensuring the safety of our employees, candidates, and communities around the world.

During this time, candidates are finding themselves with more time to study, and many are concerned they won’t be able to reach out to their mentors, colleagues, and support personnel for help. We are fully prepared to continue supporting our candidates with the same level of customer service we have always provided.

We are confident your studies will continue with minimal to no interruptions. If you have any questions or concerns, please reach out!

Bookmark this page to easily check back for continuous updates on how COVID-19 response efforts are affecting your exam. You can also sign up for Coronavirus text alerts by texting CPA CV19 to 970-704-5346 (or 970-70-GLEIM)*. Be the first to know when CPA exam news breaks.

Stay safe and healthy.

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How Coronavirus is affecting the CPA Exam

April 2, 2020

Prometric update on testing center closures:

Prometric is continuing to monitor the evolving situation in regards to the COVID-19 pandemic, and is actively assessing the impact of changing local, state, and national government regulations, as well as health policy guidance on the status of our operations. This includes reaffirmed guidance from the US Centers for Disease Control and Prevention (CDC) regarding social distancing and other preventative measures to reduce the spread of the virus. Furthermore, they acknowledge that the US federal government recently announced an extension of the federal social distancing guidelines through April 30th in the United States. This policy has been adopted by some but not all local and state jurisdictions.

As previously announced in March, Prometric made the difficult decision to temporarily close all of its test center locations in the US and Canada through April 15th with an anticipated resumption of testing effective April 16th. At this time, there is no deviation from this planned resumption of operations. Temporary closure dates for testing locations in other regions of the world are determined based on regional circumstances, and current information is available on Prometric’s site closure page.

March 26, 2020

NASBA, the AICPA, and PROMETRIC recently invoked an Emergency Testing Period:

“In anticipation of the reopening of Prometric test centers and in response to the COVID-19 situation, NASBA, AICPA and Prometric have made the decision to invoke an emergency testing period. We understand candidates are concerned about their testing options and, therefore, we are implementing this emergency testing period to provide additional testing opportunities. As part of this procedure, the 20Q2 testing window will be extended from June 10, 2020, to June 30, 2020.

As previously noted, NASBA will extend all NTSs expiring between April 1 – June 30, 2020, until September 30, 2020, and Prometric will waive all rescheduling fees.

March 17, 2020

Prometric temporarily closed Test Centers in the United States and Canada on March 18, 2020, for 30 days. If you have an existing appointment with Prometric, you will receive email instructions on how to reschedule your appointment to a future date once it is safe to resume testing. No rescheduling fees will be applied. Please note that if you choose to contact Prometric for assistance, hold times may be extended due to the volume of individuals.

If an extension of the NTS is required in order to reschedule, candidates will be referred to NASBA’s Candidate Care Department at

NASBA has recommended that all Boards of Accountancy also make accommodations, but many board offices are also closed and no information is available. There is no need to contact your state board at this time.

March 13, 2020

Test centers will be evaluated on a case-by-case basis. For a complete list of testing locations that are closed in other parts of the world due to the virus or other factors, please check out the Prometric page. Some test centers in the following areas are closed:

  • Belgium
  • China
  • Cyprus
  • France
  • Italy
  • Malta
  • Middle East
    • Bahrain
    • Kuwait
    • Qatar
    • Saudi Arabia
    • United Arab Emirates
  • Poland
  • Slovakia
  • Slovenia
  • United Kingdom

Free CPA Exam resources

To make the most of your time indoors

If you’ve been waiting for the right time to begin studying for the CPA Exam, we recommend starting now. The CDC recommends social distancing, and many large public gatherings are being canceled. If you’re one of the many people finding themselves spending more time indoors, you can use it for personal and professional development. Here are some free CPA Exam resources to help you get started:

A change to your testing date may require you to adjust your study plan. Our accounting experts got together, remotely, to create a step by step guide on how to maintain your knowledge while you wait for testing centers to reopen.