Contact Us : 800.874.5346 | International: +1 352.375.0772
Contact Us : 800.874.5346 | International: +1 352.375.0772

Coronavirus Update

A Message from Dr. Gleim

As the effort to contain the COVID-19 virus continues, Gleim is dedicated to ensuring the safety of our employees, candidates, and communities around the world.

During this time, candidates are finding themselves with more time to study, and many are concerned they won’t be able to reach out to their mentors, colleagues, and support personnel for help. We are fully prepared to continue supporting our candidates with the same level of customer service we have always provided.

We are confident your studies will continue with minimal to no interruptions. If you have any questions or concerns, please reach out!

Bookmark this page to easily check back for continuous updates on how COVID-19 response efforts are affecting your exam. You can also sign up for Coronavirus text alerts by texting EA CV19 to 970-704-5346 (or 970-70-GLEIM)*. Be the first to know when EA exam news breaks.

Stay safe and healthy.

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As you prepare for your EA exam, if you have any questions or concerns or want to take advantage of the extra support we can offer, please

Our Sales and Customer Support teams are available Monday – Friday from 8AM to 7PM EST.

If you experience any technical issues,

Our tech support professionals are available Monday – Friday from 8AM to 9PM EST and Saturday from 9AM to 2PM EST

How Coronavirus is affecting the EA exam

EA WINDOW DELAY – Testing window, Rescheduling exam, IRS carryover period, International testing

Due to the global pandemic and the closure of Prometric testing centers U.S. and Canada testing centers through May 31, the IRS has announced that EA exam appointments currently scheduled through May 31 will be canceled. If you have an exam scheduled for a date in May, a Prometric representative will contact you by phone to attempt to reschedule. If you are unable to be reached, your appointment will be rescheduled automatically and you will receive an email containing the details of your new appointment. If you need to reschedule this appointment, you must contact Prometric. Rescheduling fees will be waived.

Gleim will provide tips for EA candidates to prepare during this delay.

The IRS has also extended the carryover period by one year for candidates who passed exams for which credit had not expired as of February 29, 2020. Candidates who passed a part of the EA exam on February 29, 2020, or earlier will now have three years from the date they passed their first part to pass the remaining part(s). Normally, candidates only have two years to pass all three exams. For example, if a candidate passed Part 1 on November 15, 2019, they now have until November 15, 2022, to pass Parts 2 and 3.

Scheduling is now open for domestic exam appointments beginning June 1. The June window for international testing has been canceled. International candidates can still sit for the exam in August and November of 2020 and February of 2021. You can view available dates for international testing on Prometric’s page.

JULY 21, 2020 - PROMETRIC REINSTATING CANCELLATION AND RESCHEDULING FEES

In March, Prometric waived all cancellation and rescheduling fees for the EA exam due to the COVID-19 pandemic. Beginning August 1, 2020, these fees will be reinstated.

Prometric is still working to assist candidates in areas impacted by the pandemic.

Candidates who have appointments canceled or rescheduled as a result of continued test site closures or regional restrictions will not be penalized. If your exam appointment is impacted due to site closures or regional restrictions, you will receive an email notification informing you that your appointment has either been
1. Rescheduled, and you will be provided with your new test date and location, or
2. Canceled, and you will be provided with instructions on how to reschedule.
Candidates who are unable to test due to COVID-19 illness or impact after August 1 should contact Prometric using their “Contact Us” form and choose “Request a Refund.” Prometric will respond to you individually. Because of the high volume of inquiries they are receiving, they estimate it will take between 5 and 7 days for you to receive a response.

MAY 18, 2020 – Test center openings, Testing window changes, Face masks, Rescheduling exam

Prometric is reopening 116 test centers globally, with plans to open an additional 200+ sites throughout May. The EA exam is currently closed through May 31. For a list of test centers that are reopening, please visit Prometric.

To ensure test center staff and candidate safety, Prometric has implemented new testing procedures. Candidates looking to test need to bring their own face mask. These masks can be medical or homemade and must be worn for the entire visit. If you do not bring your own mask, you will not be allowed to test, you will be marked as a “no show,” and you will not be eligible for a free reschedule. Read the updated Social Distancing Testing Procedures put out by Prometric.

Prometric will continue to contact candidates directly via email about the status of their exams. Please note that Prometric is experiencing a high volume of inquiries related to the COVID-19 pandemic, so the Candidate Care phone line has been temporarily disabled. Prometric encourages candidates to reach out via their “Contact Us” page to request a chat or send an email.

APRIL 23, 2020 – Test center closures, Testing window changes, Rescheduling exam

Prometric is extending test center closures in the U.S. and Canada through May 31. This extension is in accordance with local and federal governance as well as advice from the CDC and WHO.

A limited set of essential services programs will be able to test on May 1. Gleim will release an update if the EA exam is deemed an essential service program and inform you how this will affect the window currently scheduled to open May 1.

As with previous test center closures, if your exam appointment is impacted, you will receive an email from Prometric with further instructions, and your rescheduling fees will be waived.

APRIL 22, 2020 – Test center openings, Testing center closures, Testing window changes

Test centers in mainland China were opened April 20 following guidance from the Chinese government. Additional procedures have been implemented to ensure candidate safety. Many other locations are still closed. Test centers in the U.S. and Canada will remain closed through April 30.

The EA exam does not open until May 1. At this time, the EA exam is scheduled to begin testing as planned. We will keep you updated as new information becomes available. For a complete list of test center closures, please see the Prometric site closure page.

APRIL 17, 2020 – Test center closures, Rescheduling exam

In light of the evolving Coronavirus (COVID-19) situation, Prometric is ensuring the health and safety of its staff and customers. They continue to follow rules from local, state, and federal governments as well as recommendations from the CDC and WHO.

Earlier this year, Prometric made the decision to close their U.S. and Canada based test centers through April 16thPrometric will extend the closure of test centers in the U.S. and Canada through April 30Prometric is expecting to resume testing in time for the window to open on May 1st.

Prometric will be emailing and waiving exam rescheduling fees for those impacted by this change. You can still search for available appointments on Prometrics website.

For other testing locations, Prometric is still updating their Test Center Closures page.

APRIL 2, 2020 – Test center closures, Testing window changes

Prometric is still considering options to keep both staff and exam candidates safe. They will continue to monitor local governments and CDC guidelines to maintain a safe environment. Test center closures are still being considered on a regional and case-by-case basis.

At this time, Prometric anticipates continuing with their plans to reopen their U.S. and Canadian test centers on April 16th. They will provide more information as early as possible if this changes.

The EA exam window will not open until May 1, therefore the exam is still expected to reopen on time.

MARCH 17, 2020 – Test center closures, Testing window changes

Test centers will be evaluated for closure on a case-by-case basis. Prometric temporarily closed Test Centers in the United States and Canada on March 18, 2020, for 30 days. The EA exam window is expected to reopen on time on May 1.

If your appointment for this window is affected, you should expect more information via email from Prometric. Please note that if you choose to contact Prometric for assistance, hold times may be extended due to the volume of individuals.

For a complete list of testing locations that are closed in other parts of the world due to the virus or other factors, please check out the Prometric page. Some test centers in the following areas are closed:

  • Belgium
  • China
  • Cyprus
  • France
  • Italy
  • Middle East
    • Bahrain
    • Kuwait
    • Qatar
    • Saudi Arabia
    • United Arab Emirates
  • Poland
  • Slovakia
  • Slovenia
  • United Kingdom

Free EA exam resources

To make the most of your time indoors

If you’ve been waiting for the right time to begin studying for the EA exam, we recommend starting now. The CDC recommends social distancing, and many large public gatherings are being canceled. If you’re one of the many people finding themselves spending more time indoors, you can use it for personal and professional development. Here are some free EA exam resources to help you get started:

  • EA Exam Guide tells you everything you need to know about EA certification
  • EA Free Questions will give you a sample of the types of questions and topics tested on each part of the EA exam
  • Gleim Premium EA Review demo gives you 12 months of access to one study unit from Part 1, Part 2, and Part 3