Gleim Publications, Inc., guarantees the immediate refund of all resalable books and unopened, un-downloaded audios returned within 30 days of purchase. Online materials may be canceled within 30 days of purchase if no more than the first study unit has been accessed. Online CPE courses may be canceled within 30 days of adding the course to your Personal Transcript if the Outline has not yet been accessed. This policy applies only to products purchased directly from Gleim Publications, Inc.
No refunds will be provided for opened or downloaded audios, partial returns of package sets, or shipping and handling charges. Any freight charges incurred for returned or refused packages will be the purchaser’s responsibility. For more information regarding the Gleim Return Policy, please contact our offices at (800) 874-5346.