Speak with a Technical Support representative Monday through Friday 8 am to 7 pm ET.
Frequently Asked Questions
You may also find the answer to your question or issue by visiting Frequently Asked Questions.
Complete a Help Request Form
Provide us with information about your problem or question, so that our staff can contact you.
Gleim Publications does not share, sell, or divulge your personal information. Your personal information will be used only by Gleim Publications (and the FAA, if you are taking FIRC for CFI renewal).
If a Gleim PDF outline is not opening, you may need to install the latest version of Adobe Reader. Follow these instructions to install or update Adobe Reader on your computer.
Yes, your email address will be your login name, and it must be a valid email address. We will use your email address to deliver important information and services to you.
In the event that you have forgotten your password, you can have it reset by emailing a temporary password to the address you use to log in. You can do this by clicking the “Forgot your password” link shown on most login screens. If you unsuccessfully attempt to log in three times, you will also be presented with an option to reset your password. If you have forgotten your login username, please contact Gleim Technical Support by filling out our Help Request form or by emailing us at email@example.com.
If you have an account with any of the Gleim online services, you are a return user. At any login page, simply enter your username and password in the appropriate fields.
Yes, your credit card information is secure when you place an order through our website. Gleim wants you to feel secure when ordering our products online. For this reason, we use the Apache web server with SSL encryption. This means it will secure the transfer of data over the web. Click here for more information about the Gleim Secure Server.
Please use the links below to download any of the various web browsers: