Cost of shipping: The cost of shipping will be quoted to you during the checkout process. You can change your order before placing it to see what the cost of shipping might be for different combinations of products. Because of our high volume of shipping, Gleim receives a discounted rate on shipping services. We pass the discount along to our customers, saving you money.
Regular shipping within the contiguous 48 United States is USPS Freight charge plus handling.If your U.S. address includes a Post Office Box, you must choose the U.S. Postal Service as your carrier. Other carriers used by Gleim, including UPS, do NOT deliver to PO Boxes within the U.S.; if you choose another carrier, your order will be delayed until Gleim can contact you to provide us with a Street address.
If your order is being shipped to a military address, you will enjoy domestic rates from Gleim. Please do the following to place your order:
Orders shipped to U.S. states and territories outside 48 contiguous states enjoy the full benefits of being domestic customers of Gleim Publications. There are, however, some minor differences in the shipping options that are available:
Your shipping options and rates will be given to you during the ordering process.
We process and ship orders daily, within one business day over 98.8% of the time. Orders placed before 4 pm EST usually ship out the same day. You will receive an order confirmation by email when your order is processed.
Gleim Publications, Inc. is based in the State of Florida and is required by law to collect the appropriate sales tax for shipments within Florida. This sales tax is calculated for the specific Florida county to which your order is shipped. If your order is shipped to an address outside the state of Florida, Gleim Publications, Inc. will collect no sales tax on your order.
Gleim Publications, Inc. guarantees the immediate refund of all resalable texts, unopened and un-downloaded Test Prep Software, unactivated X-Plane Flight Training Course software, and unopened un-downloaded audios returned within 30 days of purchase. Accounting and Academic online Test Prep and other online courses may be canceled within 30 days of purchase if no more than the first study unit or lesson has been accessed. In addition, Online CPE courses may be canceled within 30 days of adding the course to your Personal Transcript if the Outline has not yet been accessed. Accounting Exam Rehearsals and Practice Exams may be canceled within 30 days of purchase if they have not been started. Aviation Test Prep Online may be canceled within 30 days of purchase if no more than the first study unit has been accessed. Other Aviation online courses may be canceled within 30 days of purchase if no more than two study units have been accessed. This policy applies only to products that are purchased directly from Gleim Publications, Inc. No refunds will be provided on opened or downloaded Test Prep Software or audios, activated X-Plane Flight Training Course software, partial returns of package sets, or shipping and handling charges. Any freight charges incurred for returned or refused packages will be the purchaser’s responsibility. For more information regarding the Gleim Return Policy, please contact our offices at (800) 874-5346.