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GLEIM Guarantees

Gleim Premium
CIA Review System

Premium BSDO

Simple, Complete Coverage

We want you to feel at ease with your purchase and assure you that Gleim will support you in your exam preparation efforts. Therefore:

  • As long as you are preparing for and taking the CIA exam part(s) for which you purchased the Gleim Premium CIA Review System, we will ensure that you have current Access Until You Pass®. Your electronic material will update automatically in the event of content changes or a new edition, and we'll ship you the new edition book for only the cost of shipping.
  • If you follow the Gleim "suggested steps" detailed in our Premium CIA Review System, are unsuccessful in passing the exam, and are not satisfied with the System, we will refund your purchase price paid for the applicable parts. You must request this refund within 18 months of your purchase.

Gleim Traditional
CIA Review System

Traditional BSDO
Gleim CIA Review System Replacement Guarantee

We GUARANTEE that all components of the Gleim Traditional CIA Review System will remain current for at least 18 months from your purchase date. If Gleim releases a new edition for any exam part you have purchased but not yet passed within 18 months, you may qualify to receive complimentary replacement books for only the cost of shipping and handling. Your electronic materials will update automatically. See below for conditions and details.


  • To qualify for replacement materials, you must:
    • Have purchased the Gleim Traditional CIA Review System, either one part at a time or as a three-part set, within the last 18 months directly from Gleim.
    • Have not sat for or have not passed the exam part(s).
    • Contact your Personal Counselor to verify shipping information and that you are receiving the correct edition.
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