CIA Exam News

The Institute of Internal Auditors (IIA) is partnering with Pearson VUE to offer an online-proctored CIA exam for a period of 3 months. Testing will begin April 27,2020*, and The IIA will decide whether to continue online proctoring at the end of this period. You can read more on Pearson VUE’s website. We will offer more details as they become available.

Online proctoring will only be available in English, but The IIA will evaluate and offer other exam languages in a phased approach.

Additionally, The IIA is offering a 20% discount on new registration and application fees to all IIA members until May 31, 2020.

*Online proctoring will not be offered in mainland China.

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At Gleim, we know keeping current is vital for future CIAs. That is why all of our CIA Review materials are continuously updated with the most recent information you need to know to pass the CIA exam. If you’re ready to get the most up-to-date content with an Access Until You Pass® guarantee, look no further than the Premium CIA Review.

As an international exam, CIA candidates need to be aware of the impact the virus will have on their exam schedule. Pearson VUE test centers continue to monitor COVID-19 and are focusing on the health and safety of testing candidates and employees. We will keep candidates updated as Pearson VUE and The IIA release information.

Updates about Pearson VUE test centers

Certain governments are issuing mandates that may change exam plans, and many test centers may have suspended operations or limited or changed capacity.

If you have an exam scheduled, check your email regularly for updates. You should be notified if your exam is canceled. If you are looking to schedule your exam, you may need to broaden your search to find available testing dates and centers.

Test center policies

If you are testing at a Pearson VUE-owned test center, you must wear a face mask. Any cloth or surgical mask, including a homemade face mask, is acceptable. The mask must cover your nose and mouth fully. Candidates without a face mask will be denied testing services, and Pearson VUE is unable to provide face masks to candidates. You can read their full requirements on their COVID-19 (Coronavirus) page.

For updated information on test center closures, check the Pearson VUE page about the Coronavirus regularly. Latest updates will be in bold below for your convenience. If you need to reschedule or cancel your exam, contact Pearson VUE. Coronavirus is affecting test centers in the following areas:

Closed Test Centers

• Greece and India
  • Suspended until the government determines it is safe.
• Italy
  • Suspended and no new registrations will be accepted.

Test Centers with Limited Accessibility

• Australia
  • All test centers are open, but with limited capacity in keeping with social distancing and government guidance. You should be flexible when attempting to schedule. If you exhibit symptoms, you may be asked to reschedule your exam.
• Brazil, Israel, Mexico, Philippines, South Africa, Spain, Turkey, United Kingdom
  • All Pearson VUE-owned and operated Pearson Professional Centers (PPCs) have currently suspended testing until it is safe to resume.
  • Third-party test centers may still operate, but due to unpredictability, it is advised you confirm your appointment with the test center in advance.
• Bahrain, Saudi Arabia, and United Arab Emirates
  • Many third-party test centers have limited or suspended operations. If your test center closes, you will receive a cancellation email.
• Canada, France, Germany, United States
  • Pearson VUE-owned test centers are becoming available for appointments. Candidates are able to reschedule their exams starting May 1.
  • Third-party test centers may resume operations. It is advised you confirm your appointment with the test center in advance. If you exhibit symptoms, you may be asked to reschedule your exam.

• Denmark, Malaysia, New Zealand
  • Third-party test centers may still be providing exams. It is advised you confirm your appointment with the test center in advance because capacity is being limited due to social distancing measures.If you exhibit symptoms, you may be asked to reschedule your exam.
  • There are no Pearson VUE-owned test centers in these countries.
• Japan
  • Operating as normal, though the government has asked to help limit the spread of the disease. If you exhibit symptoms, you may be asked to reschedule your exam.
• Mainland China
  • Pearson VUE-owned test centers are becoming available in certain locations. Candidates need to follow health and safety guidelines while testing.
• Singapore
  • Candidates are expected to provide travel information and have their temperature checked before entering company-owned test centers and will likely need to do this for third-party test centers as well.
    • If you are unwell or have been to China in the last 14 days, you may need to reschedule your appointment.
    • If you have a fever above 37.5 degrees Celsius, you will be asked to leave and reschedule your appointment.
    • If you are exhibiting symptoms, you will be asked to wear a mask and to take your test in a separate room.
• South Korea
  • The government of South Korea has released guidance instructing entities to refrain from hosting large events. Pearson VUE owned test centers have reduced the number of candidates allowed to test at any given time to comply. Third-party test centers may independently determine to close their test centers.

Candidate safety

Pearson VUE has reviewed and reinforced policies to mitigate the risk of spreading the virus at test centers. This includes ensuring surfaces and devices that are commonly touched by customers (such as keyboards, computer mice, etc.) are regularly cleaned and sanitized.

They will also be providing hand sanitizer and allowing candidates to use disposable gloves while testing. If you do choose to use gloves, note that test center staff will visually inspect these items.

Reminders for candidates

Regardless of your current exam schedule, make sure you protect yourself and those around you from the virus.

• Review the CDC’s Steps to Prevent Illness
• Limit the amount of time spent in close contact with other people, especially large groups.
• Wash your hands frequently with an alcohol-based hand sanitizer or soap and water for at least 20 seconds.
• Cover your mouth and nose with your elbow or tissue when coughing or sneezing.
• Avoid touching your eyes, nose, or mouth.
• Stay home if you are sick unless you are seeking medical care.
• Regularly clean and disinfect frequently touched surfaces.

Get the latest CIA exam news from Gleim

Keep up-to-date with CIA exam news by following us on Facebook.

At Gleim, we know keeping current is vital for future CIAs. That is why all of our CIA Review materials are continuously updated with the most recent information you need to know to pass the CIA exam. If you’re ready to get the most up-to-date content with an Access Until You Pass® guarantee, look no further than the Premium CIA Review.

The IIA has provided some additional guidance for candidates who have been affected by the global pandemic. Rescheduling fees related to Coronavirus (COVID-19) are being waived until April 30, 2020, regardless of whether your test center is open or closed.

If you are unable to reschedule your exam before the appointment date due to high call center volume, The IIA recommends opening a new Help case in its Certification Candidate Management System (CCMS). You should also open a new Help case if your exam authorization or program window has expired and you cannot test due to Coronavirus concerns.

For any other cases, you can proceed as normal in CCMS and on the Pearson VUE website. This includes applying for the CIA exam program, registering for exams, and scheduling exams.

If you have any other special circumstances, open a new Help case in CCMS, or contact Pearson VUE directly. Due to an unusually high volume of support cases, you may experience a longer response time in CCMS.

Get the latest CIA exam news from Gleim

Keep up-to-date with CIA exam news by following us on Facebook.

At Gleim, we know keeping current is vital for future CIAs. That is why all of our CIA Review materials are continuously updated with the most recent information you need to know to pass the CIA exam. If you’re ready to get the most up-to-date content with an Access Until You Pass® guarantee, look no further than the Premium CIA Review.

The IIA announced that the Certification Candidate Management System (CCMS) will be unavailable from March 8th through the week of March 16th. During this period, you will still be able to sit for your CIA exam if it has already been scheduled, but you will not be able to do the following:

• Change, schedule, reschedule, or cancel exam appointments

• Purchase exam registrations

• Create a CIA candidate profile or update an existing CIA candidate profile

• Check on your CIA exam results

Again, if you already have a confirmed CIA exam appointment during this period, you will still be able to sit for the exam on your appointed day.

The week of March 16, 2020, the newly updated CCMS will be released. The updated CCMS will streamline the application process, include a single sign-on, and improve user experience.

If your exam authorization is set to expire while the CCMS is unavailable and you are unable to make arrangements prior to March 8th, please wait until March 16th to open a case for The IIA to review.

NOTE: If you need to contact The IIA about a concern that took place during your exam appointment, notify Pearson VUE directly at http://www.pearsonvue.com/iia/contact. Then when the CCMS is live again, open a case with The IIA for investigation.

Get the latest CIA exam news from Gleim

Keep up-to-date with CIA exam news by following us on Facebook.

At Gleim, we know keeping current is vital for future CIAs. That is why all of our CIA Review materials are continuously updated with the most recent information you need to know to pass the CIA exam. If you’re ready to get the most up-to-date content with an Access Until You Pass® guarantee, look no further than the Premium CIA Review.

Pearson VUE and China IIA have announced that the CIA testing centers in mainland China will be closed throughout February. If this cancellation applies to your exam, your exam will be canceled free of charge.

According China IIA, the 2020 first CIA exam (originally scheduled for March 1 to March 10) will be postponed until May.

If your exam authorization period or grade validity period will end after the original March test period, but prior to the May exam period, the IIA will extend its authorization period and validity period to ensure you can take the new exam as usual.

The above dates and arrangements may be adjusted as the situation changes. The official examination time and appointment opening time are subject to subsequent announcements. Candidates should pay attention to the China IIA’s official website to see the latest developments.

Get the latest CIA exam news from Gleim

Keep up-to-date with CIA exam news by following us on Facebook.

At Gleim, we know keeping current is vital for future CIAs. That is why all of our CIA Review materials are continuously updated with the most recent information you need to know to pass the CIA exam. If you’re ready to get the most up-to-date content with an Access Until You Pass® guarantee, look no further than the Premium CIA Review.

With the 2019 CIA exam changes already implemented, The IIA is making new changes to the CIA exam’s testing windows and waiting periods. Starting on September 1, 2019, CIA candidates will only have 3 years to complete the program, instead of 4.

Candidates will still be able to request a one-year extension.

This change will not affect candidates who are approved into the program prior to September 1, 2019. These candidates will still have 4 years to complete the program and are still able to request a one-year extension.

In addition, on September 1, 2019, the waiting period to retake the CIA exam will be reduced to 60 days, instead of 90. This change is effective for all CIA candidates.

How does this affect CIA candidates?

For most CIA candidates, this change should not pose any difficulties. In fact, the reduced waiting period will make it easier for candidates who do not pass a part of the CIA exam to retake the exam. This will save candidates on lost time and help ensure you don’t need to spend too much time restudying material you’re already comfortable with. 

The CIA exam is a computer-based test that is available year-round, so you can choose the date that best fits your schedule. In addition, the CIA exam does not have any blackout dates, so a 3-year testing period will provide plenty of time to complete the CIA exam.

With the reduced waiting period for retaking parts of the CIA exam, even the hurdle of retaking a difficult part has been made easier.

Get the latest CIA exam news from Gleim

Keep up-to-date with CIA exam news by following us on Facebook.

At Gleim, we know keeping current is vital for future CIAs. That is why all of our CIA Review materials are continuously updated with the most recent information you need to know to pass the CIA exam. If you’re ready to get the most up-to-date content with an Access Until You Pass® guarantee, look no further than the Premium CIA Review.