The CIA Exam is changing and customers sitting for any part(s) of the exam before December 31, 2018, require the 2018 edition. Gleim will update your system for any remaining part(s) of the exam you must pass after January 1, 2019. Please see our information page if you are still unsure.
We GUARANTEE that all components of the Gleim CIA Review will remain current for at least 18 months from your purchase date. If Gleim releases a new edition for any exam section you have purchased but not yet passed within 18 months, you may qualify to receive complimentary replacement books for only the cost of shipping and handling. Your electronic materials will update automatically.
See below for conditions and details.
Gleim Publications, Inc., guarantees the immediate refund of all resalable books and unopened, un-downloaded audios returned within 30 days of purchase. Online materials may be canceled within 30 days of purchase if no more than the first study unit has been accessed. Online CPE courses may be canceled within 30 days of adding the course to your Personal Transcript if the Outline has not yet been accessed. This policy applies only to products purchased directly from Gleim Publications, Inc.
No refunds will be provided for opened or downloaded audios, partial returns of package sets, or shipping and handling charges. Any freight charges incurred for returned or refused packages will be the purchaser’s responsibility. For more information regarding the Gleim Return Policy, please contact our offices at (800) 874-5346.
Your shipping options and rates will be given to you during the ordering process.
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