Question: I bought the 2010 edition of the Gleim EA material. I passed Part 1, but have not yet passed the other 2 parts. How can I get the 2011 edition for my exams scheduled after May 1, 2011?
Answer: Candidates who purchased the 2010 Gleim EA Review System (books, Test Prep Software, Test Prep for Windows Mobile, Audio CDs, and EA Gleim Online), benefit from a 12-month product replacement guarantee. This guarantee means you may be eligible to receive the 2011 edition of the EA Review materials, once they are available, for the parts of the exam not yet passed. You only pay the shipping costs.
Please contact your Personal Counselor at 800.874.5346, ext 498 or 352.375.0772, ext 498, or email them at firstname.lastname@example.org to see if you are eligible to receive the new edition.